For more than a decade we have been privileged to provide great care to babies, expectant moms and kids throughout Arizona through the UnitedHealthcare network. However, after 12 years as a contracted provider, UnitedHealthcare of Arizona decided to end our contract November 1, which means our network of more than 175 health care providers are no longer covered by UnitedHealthcare plans.
UnitedHealthcare ended our contract because we could not agree to an immediate rate reduction of more than 60%. This type of rate reduction would substancially impact our ability to provide the level of service and quality care that our patients, referring physicians and hospital partners have come to expect from our practices.
We continue to pursue discussion with UnitedHealthcare to resolve the situation and will provide updates on this site for our patients.
If you feel that UnitedHealthcare’s decision will prevent you from receiving the care that you need, you have some options, and we want help you navigate those options. We have provided contact information for UnitedHealthcare on the Share Your Concerns tab – we encourage you to contact UnitedHealthcare and share with them how important it is to have access to your physician.
We are committed to assisting you in any way that we can through this difficult time. We are available to help with scheduling and billing questions, and we may have some options to assist you in making it easier to get the care you need. For scheduling questions, please call your local physician’s office. For billing questions, please call our customer service at 1-866-315-4058 between the hours of 6 a.m. – 6 p.m. MDT, Monday through Friday.
Please note that the Pediatrix offices located at 15650 N. Black Canyon Hwy, Phoenix, AZ 85053 and 2030 West Whispering Wind Drive, Phoenix, AZ 85130 are not affiliated with Obstetrix Medical Group of Arizona and are NOT part of this termination by UnitedHealthcare of Arizona.